Get in Touch With Us
Got a question about a sweepstakes casino, spotted something that needs updating, or want to tell us about a new sweeps casino we haven't reviewed yet? This page explains the best way to reach the Best Sweeps Casinos team and what you can expect once you do.
The Best Way to Reach Our Team
Email is the most reliable way to contact us. Send your message to [email protected] and a member of our editorial team will read it personally — we don't rely on automated replies to stand in for a real answer. We aim to respond within two working days, though this can take a little longer during busy periods.
If you can, tell us upfront what your message is about. A quick line such as "correction," "new operator suggestion," or "general question" helps us route your email to the right person and get back to you faster.
What You Can Get in Touch About
We welcome messages on a wide range of topics related to sweepstakes and social casinos. Common reasons readers contact us include:
- Questions about how sweepstakes casinos work — including the difference between Gold Coins and Sweepstakes Coins, how redemption works, or what "no purchase necessary" actually means in practice.
- Corrections and updates — operator terms, eligible states, welcome offers, and redemption thresholds change often. If you notice something on our site that looks outdated, we want to know.
- Suggestions for coverage — if there's a new sweeps casino you think belongs on our radar, or a topic around sweepstakes casino apps, promotions, or state availability you'd like us to look into, let us know.
- Feedback on our reviews and ratings — including how we've ranked platforms like Spinblitz, Casino.Click, or Free Spins, or anything you feel we've missed.
- General site feedback — anything from a broken link to a suggestion for making the site easier to use.
We don't provide personalized legal advice about whether a specific sweepstakes casino is permitted in your state. Availability varies by jurisdiction and can change, so for anything state-specific, we'll point you toward checking the operator's own terms and your local regulations rather than giving a definitive answer ourselves.
Before You Contact an Operator Directly
If your question relates to a specific issue with an account — such as identity verification, a redemption delay, or a welcome bonus that didn't apply as expected — those matters are handled by the operator itself, not by us. Each sweepstakes casino has its own support channels, typically listed in its terms and conditions or help centre. We're an independent comparison resource, so we can help you understand how these platforms generally work, but account-specific issues need to go through the operator you're playing on.
Readers researching platforms not yet reviewed on this page, or looking for coverage of casino options outside sweepstakes states, may also find our page on trusted non-GamStop casinos in the UK useful, though note that page covers a different market and legal framework entirely.
What Happens After You Send a Message
Once your email arrives, it's reviewed by a real person on our editorial team — not a bot. If your message flags a factual error, we investigate and correct it where warranted. If it's a suggestion or piece of feedback, it gets passed along to whoever is best placed to act on it, whether that's someone updating a review or someone shaping future coverage.
We try to reply within two working days. If your enquiry needs more research — for example, verifying a change in state eligibility for a particular operator — it may take slightly longer, but you'll always hear back.
A Note on How We Cover This Industry
Best Sweeps Casinos exists to help readers compare sweepstakes and social casinos honestly. That means we're upfront about the sweepstakes model — Gold Coins for casual play, Sweepstakes Coins that may be redeemable for prizes under each operator's own rules — rather than describing these platforms as real-money gambling. It also means being clear that legal availability differs from state to state, that laws in this space change, and that no outcome from casino-style games is ever guaranteed.
If you think something we've published doesn't reflect that standard, or you've had an experience that suggests we should revisit a review, we genuinely want to hear about it. Reader feedback is one of the main ways we keep our coverage accurate and current.
Thank you for taking the time to read this page. Whether it's a question, a correction, or just a thought you want to share, we look forward to hearing from you.